Streamlining Government Efficiency
At FDT, we proudly lead in delivering comprehensive document and application management services, significantly enhancing operational efficiency for government agencies and large organizations. Our suite of services includes everything from data entry and document conversion to archival practices and streamlined mailroom operations, all designed to improve access, security, and process efficiency.
In-Depth Service Breakdown
We support a wide range of functions through our Center of Excellence that advance clients’ missions and adapt to changing regulatory requirements.
- Digital Transformation Services: Our transformative solutions encompass high-volume document conversion utilizing scanning, OCR, and indexing techniques to facilitate easy access and retrieval. Additionally, we provide secure cloud-based storage, document retrieval systems, and robust data protection measures to ensure the preservation, accessibility, and security of critical documents.
- Operational Efficiency Services: We optimize organization operations, including mailroom operations and application processing. We manage the intake, sorting, and distribution of physical mail, utilizing advanced technologies for mass mailings, PO Box management, and secure document storage. We actively streamline application processing through the use of automation and sophisticated tools, covering the entire lifecycle from intake to final disposition. Our clients benefit from reduced backlogs and enhanced overall efficiency.
- Business Process Automation (BPA) & Improvement (BPI): We implement cutting-edge BPA technologies to minimize manual tasks, increase accuracy, and enhance process speed. Our BPI strategies focus on identifying and implementing process enhancements, leveraging data analytics and nuanced domain insights to drive continuous improvement.