Seaport-e Quality Assurance Plan
Field Data Technology is proud to be a SeaPort-e prime contractor. The foundation of all our quality assurance processes is our employees. Our employees are committed to quality throughout the project management cycle and have both formal and informal processes to ensure project deliverables meet, if not exceed, customer standards. Below is a project management lifecycle process overview.
Kick off meetings are held to gather requirements, transfer knowledge, and review all project components in detail. Depending on the complexity of the task order and number of people involved, multiple meetings may be scheduled to ensure successful transfer of pertinent knowledge.
We use the planning phase to analyze project requirements and develop S.M.A.R.T. goals which are documented and tracked until project completion. We use the S.M.A.R.T. goal methodology to ensure program goals and timelines are realistic, timely, and achievable based on customer needs.
Detailed project plans, timelines, owners, and deliverables are developed and assigned along with frequent customer touch points to review progress and discuss potential road blocks. The biggest benefit of these plans and meetings are to assign accountability to both FDT and the customer to limit gaps and ensure potential road blocks are addressed.
After a solid plan is established, we let our employees do what they do best, which is execute. Each process owner is responsible for the timely execution and progress of their deliverables which involve multiple internal reviews to ensure quality. Progress is discussed in update meetings held with the customer. This is a constant cycle until all project requirements have been met.
Once all requirements are met, an overall and documented project review is conducted. We understand that requirements can sometimes change and the wrap up process ensures that any changed requirements have been sufficiently addressed and documented. Any additional documentation (manuals, SOPs, etc.) required are given to the customer for their own internal training and reference.